Return Policy

We hate to make a return policy that is long and confused, so For Her and For Him promises if the dresses you receive are made defective, or not the same as advertised, you can send them back for full refunds or exchanges, within 30 days upon receiving them. Even if you don’t like the dresses, you can send them back for a 85% refund. We charge 15% for restocking. But since all the dresses we provide including the standard sizes, are handmade from scratch, we don't allow our customers to order dresses for only trying on and comparing, many thanks for your understanding and cooperation!
 
All you need to do is email service@forherandforhim.com for the return address in your country. We have offices that can take returns in US, UK and AU. Please make sure the returned dresses are in their original condition - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.

Cancellation Policy

We understand that ordering a dress for your special occasion is an important undertaking, and our cancellation policy was created with this in mind. However, it is important to note that our clothing and some accessories (including shoes, sashes, and wraps) are made-to-order, whether you ordered a standard size or custom measurements, and the materials cannot be reused once the creation process has begun. The good news is that after placing your order, there is still time to change your mind. Please refer to our cancellation policy below for details.

Actions

Products

Time Frames

Amount Refunded

Product Price

Shipping Cost

Cancelation

Customized Dresses

within 24 hours of order confirmation

Full Refund

within 24-72 hours of order confirmation

85%

100%

more than 72 hours of order confirmation

70%

100%

Standard Dresses

within 24 hours of order confirmation

Full Refund

within 24-72 hours of order confirmation

90%

100%

more than 72 hours of order confirmation

85%

100%

Swatch Cards, Veils & Other

before item is shipped

Full Refund