Returns Policy

We would hate to make a returns policy that is long and confusing, so For Her and For Him promises that if the dresses you receive are defective, or not the same as advertised, you can send them back for a full refund or exchange, within 30 days of receiving them. Even if you simply don’t like the dresses, you can send them back for an 70% refund. We charge 30% for restocking as all the dresses we provide are completely hand tailored for you from scratch.

All you need to do is email customerservice@forherandforhim.com for the return address in your country. We have offices that can take returns in US, UK and AU. Please make sure the returned dresses are in their original condition - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.
 

Cancellation Policy

We understand that ordering a dress for your special occasion is an important undertaking, and our cancellation policy was created with this in mind. However, it is important to note that our clothing and some accessories (including shoes, sashes, and wraps) are made-to-order, whether you ordered a standard size or custom measurements, and the materials cannot be reused once the creation process has begun. The good news is that after placing your order, there is still time to change your mind. Please refer to our cancellation policy below for details.

Actions

Products

Time Frames

Amount Refunded

Product Price

Shipping Cost

Cancelation

Customized Dresses

within 24 hours of order confirmation

Full Refund

within 24-72 hours of order confirmation

70%

100%

more than 72 hours of order confirmation

50%

100%

Standard Dresses

within 24 hours of order confirmation

Full Refund

within 24-72 hours of order confirmation

85%

100%

more than 72 hours of order confirmation

70%

100%

Swatch Cards, Veils & Other

before item is shipped

Full Refund