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Dear all our customers,
Our thoughts and hearts go out to our customers as we witness how COVID-19 is affecting our communities and upcoming weddings. We want to take a moment to let you know, that we are here for you and we are all in this together.
This unexpected pandemic has heavily hobbled the wedding industry but we still are striving here, with all necessary precautions and social-distancing measures, to maintain our service commitments to you. So it is promised that all your emails will be addressed timely and all your orders will get to you safe and sound, without delay.
And equally importantly, we will do whatever it takes to ensure the health and safety of our employees, customers, and suppliers. Here’s what you can expect from us:
· Strict and thorough disinfection of our factories on a daily basis.
· Constant monitoring of all networks & processes regarding production of our products to address potential sources of disruption.
· Compliance with applicable government regulations related to the containment of Coronavirus.
· Careful guidance and information being provided to all our staff regarding the best ways to prevent the spread of infection, based on guidelines from the World Health Organization (WHO).
If you have any questions, please don’t hesitate to reach our customer service staff at email@example.com.
Please stay safe and be well.
With Love and Support,